Quality policy
At SPC, we have spent decades developing technological products to bring the best and latest technology to all people and to accompany both individuals and businesses on the journey of innovation. Specializing in consumer electronics, we offer our users: tablets, true wireless earphones, speakers, smartphones, home telephony, mobile phones for seniors, and a wide range of Smart Home solutions, among others. In the area of professional services, we provide collaboration and communication solutions to both large and small companies.
Our efforts have always been, are, and will be focused on offering excellence in terms of the quality of both our products and the service we provide to all users of our brand. To this end, we guarantee perseverance in striving to offer the highest quality, continuous improvement at all levels of the organization, and a commitment to keep our eyes on the future to anticipate the technological needs of society and provide solutions to these under the best conditions of quality and accessibility.
To ensure this purpose, at SPC we have implemented a quality management system based on the UNE-EN ISO 9001:2015 standard and we commit to meeting all applicable requirements. We do this with the determination to always offer the best of ourselves and the hope of meeting the expectations of both the members of our organization and all the people and companies who place their trust in our work and products.
Finally, it is worth highlighting that our strongest commitment is to people. Especially considering that they are the driving force of the corporation, to the people who make SPC possible.
Therefore, with the aim that our team maintains a healthy balance between professional, personal, and family life, at the beginning of 2023 we joined the Kontzilia community, a program of the Department of Equality, Justice, and Social Policies of the Basque Government aimed at informing and reflecting on topics related to shared reconciliation.
Thanks to this membership, we now have a situational diagnosis and a participatory and dynamic action plan that allows us to study, develop, and implement reconciliation and flexibility policies that thus increase the overall well-being of the workforce.
CONTENTS AND THE QUALITY OF SERVICE
CONTENTS AND THE QUALITY OF SERVICE
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USE OF THE WEB PORTAL
USE OF THE WEB PORTAL
SMART PRODUCTS CONNECTION, S.A. will not be held responsible under any circumstances for the use that Users may make of the Website or the Contents, nor for any damages or losses that may arise from it.
LINKS TO OTHER WEBSITES
LINKS TO OTHER WEBSITES
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Through this Website, the User may access websites belonging to and/or managed by third parties.
The presence of such links is purely informative and does not in any case constitute an invitation to contract products or services offered on the destination Website. The User accesses the content under their sole responsibility and according to the terms of use governing those sites. The User acknowledges and agrees that SMART PRODUCTS CONNECTION, S.A. is not directly or indirectly responsible for any damages caused by access to such links.
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INDUSTRIAL PROPERTY
INDUSTRIAL PROPERTY
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APPLICABLE LAW AND JURISDICTION
APPLICABLE LAW AND JURISDICTION
SMART PRODUCTS CONNECTION, S.A. reserves the right to take civil or criminal actions it deems appropriate for the improper use of its website or for the breach of these terms.
The relationship between the user and the provider shall be governed by the laws in force and applicable within the Spanish territory. Should any dispute arise, the parties may submit their conflicts in accordance with the rules on jurisdiction and competence in this regard. SMART PRODUCTS CONNECTION, S.A. is domiciled in ARABA/ÁLAVA, Spain.